Train

Hotel and Lodging

HOSPITALITY

Description

A wide range of roles exist in the hotel and lodging industry, from servers and chefs to housekeepers and concierges. Those who can do these jobs well will always be employed.

Career Details

Skills

Students in are trained in the following subject areas:

Making and confirming reservations
Greeting, registering, and assigning rooms to guests of hotels or motels
Verifying customers’ credit and establishing how the customer will pay for the accommodation
Issuing room keys or cards
Contacting housekeeping or maintenance staff when guests report problems
Monitoring and keeping common areas clean and safe, including the reception area, laundry room, and lounges
Serving and/or clearing the restaurant or eating area
Transmitting and receiving messages for guests
Keeping records of occupied rooms and guests’ accounts
Presenting statements to and collecting payments from departing guests

Career Options

Most program graduates go to work full time for hotels or motels. Because hotels are open around the clock, evening and weekend work is common. As a hotel and lodging professional, you will be on your feet the majority of your day to greet and help guests.

Requirements

Before entering the program, students must:

At least 90 days of experience working in a hospitality-related position
Complete the core curriculum with passing scores on all written and performance tests.
Meet basic academic requirements in math and reading.
Have a high school diploma or equivalent.

Credentials

As a Job Corps student, you will have the opportunity to earn credentials in your training area that may lead to greater employment opportunities, higher wages, and promotions.