Train

Hotel and Lodging

HOSPITALITY

Description

A wide range of roles exist in the hotel and lodging industry, from servers and chefs to housekeepers and concierges. Those who can do these jobs well will always be employed.

Career Details

Skills

Students in are trained in the following subject areas:

  • Making and confirming reservations
  • Greeting, registering, and assigning rooms to guests of hotels or motels
  • Verifying customers’ credit and establishing how the customer will pay for the accommodation
  • Issuing room keys or cards
  • Contacting housekeeping or maintenance staff when guests report problems
  • Monitoring and keeping common areas clean and safe, including the reception area, laundry room, and lounges
  • Serving and/or clearing the restaurant or eating area
  • Transmitting and receiving messages for guests
  • Keeping records of occupied rooms and guests’ accounts
  • Presenting statements to and collecting payments from departing guests

Career Options

Career Options

Most program graduates go to work full time for hotels or motels. Because hotels are open around the clock, evening and weekend work is common. As a hotel and lodging professional, you will be on your feet the majority of your day to greet and help guests.

Requirements

Before entering the program, students must:

  • At least 90 days of experience working in a hospitality-related position
  • Complete the core curriculum with passing scores on all written and performance tests.
  • Meet basic academic requirements in math and reading.
  • Have a high school diploma or equivalent.

Credentials

As a Job Corps student, you will have the opportunity to earn credentials in your training area that may lead to greater employment opportunities, higher wages, and promotions.

Students who complete a program in the Hospitality training area can earn nationally recognized credentials from organizations such as:

  • American Hotel and Lodging Educational Institute (AHLEI)
  • National Restaurant Association
  • ServSafe®, the national standard in hospitality and culinary arts training and credentialing.

Many graduates also gain a state-issued license.

Hotel and Lodging Numbers to Know

$21K

National average earning potential for this career

8-12

Months to complete career training program

9

Number of centers offering training in this career

Expectations

While on the job, you will be expected to display the following traits at all times:


Attention to detail
Communication skills
Concern for others
Integrity
Organizational skills
Professionalism


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